-
Exchanges
We will gladly exchange your purchased garment for the same item in a different size or color so long as it is unworn, unwashed and in new condition with the tags attached.
(If you decide you would like a different garment altogether, you will need to send back your item back as a return. We will...
-
Returns/Refunds
We are happy to accept your returned garment so long as it is unworn, unwashed and in new condition with the tags attached.
All returns must be made within 60 days of the original purchase date.
Please allow 3-5 business days upon arrival of your returned item(s) for us to process your return and...
-
Repairs
Pactimo merchandise has a lifetime warranty, baring normal wear and tear. We believe in the quality of our products and want you to enjoy your Pactimo garments for as long as possible. As such, we stand by our commitment to repair or replace defective garments. Some typical repairs may include th...
-
Exchange/Return Process
We always try to process returns/exchanges the same day we receive them.
However, we ask that you please allow up to 3-5 business days after receipt to see an update in your Pactimo account.
After we receive your package to our office, we will send out your new product as soon as possible.
START ...
-
Return Label
Pactimo does not provide a label for returns unless you were sent the wrong size or a an incorrect item.
Shipping on exchanges is paid by Pactimo. You will be provided a prepaid USPS return label via email.
START A RETURN OR EXCHANGE
